digital underclass
Digital underclass: why upskilling is crucial for post-COVID future
As companies of all shapes and sizes race to accelerate their digital transformation strategy, one important question weighs heavy: what is the future for the spare humans and how do we prevent the creation of a digital underclass? Just months into the coronavirus pandemic, everyone from chief executives to government ministers and employment charity leaders have seen the impact of digital transformation on people as well as operating models. Last year a report from the Office for National Statistics found that out of the 19.9 million jobs analysed in England in 2017, 1.5 million people were employed in jobs at high risk of automation. That was well before the current expert predictions that the economic fallout of coronavirus could see up to five million people put out of work. Chetan Dube, chief executive at IPsoft, an American multinational focused on artificial intelligence (AI), cognitive and autonomic solutions for enterprises, is well aware of the risks.